8bte Privacy Policy

This Privacy Policy ("Policy") is published by 8bte ("8bte", "we", "us", "our"), the operator of the online betting and gaming platform accessible at https://8bte.cam/ (the "Platform"). This Policy governs the collection, use, processing, storage and disclosure of personal data relating to users ("User", "you", "your") of the Platform.

We are committed to protecting the privacy of all users, including those accessing the Platform from Pakistan and other jurisdictions. We process personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation and data security.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we collect and use your personal data as described in this Policy, please discontinue use of the Platform. This Policy should be read alongside our Terms & Conditions.

For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:

• "Controller" means the entity that determines the purposes and means of the processing of Personal Data. For the purposes of this Policy, 8bte acts as Controller in relation to User data collected through the Platform.
• "Cookies" means small text files placed on a user's device by a website, used to store preferences, session information and analytical data.
• "KYC" (Know Your Customer) means the identity verification process through which users are required to provide documentation to confirm their identity, age and address in accordance with applicable anti-money laundering and regulatory requirements.
• "Personal Data" means any information relating to an identified or identifiable natural person — including but not limited to name, email address, date of birth, payment information and device identifiers.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction.
• "Third Party" means any natural or legal person, public authority, agency or body other than the User and 8bte.

We collect Personal Data in the following categories, depending on how you interact with the Platform:

8bte collects Personal Data through the following means:

• Direct Submission: Data you provide voluntarily when registering an account, completing KYC, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated Collection: Technical and usage data collected automatically when you access the Platform — including via cookies, server logs and similar tracking technologies — regardless of whether you are a registered User.
• Third-Party Sources: Identity and fraud-screening data received from third-party KYC and AML verification service providers, payment processors, and fraud detection systems where permitted by applicable law.
• Payment Providers: Transaction confirmation data shared with us by payment service providers in connection with deposits and withdrawals. Familiar Pakistani payment references include Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and cryptocurrency providers. These providers share only the minimum data necessary to confirm and reconcile transactions; they do not endorse gambling services and their own privacy policies govern their separate data handling.

We process your Personal Data for the following specific purposes:

• Account Creation and Management: To create, maintain and administer your 8bte Account, including authentication and access control.
• Identity Verification (KYC/AML): To verify your identity and age in compliance with applicable KYC and anti-money-laundering obligations. This is mandatory for withdrawal eligibility and may be required at any stage of your use of the Platform.
• Transaction Processing: To process deposits, withdrawals, bonuses and promotional credits to and from your Account, including verification with payment service providers.
• Platform Operation and Improvement: To operate, maintain, diagnose and improve the Platform's functionality, performance and user experience — including analysis of betting and gaming patterns at an aggregated, anonymised level.
• Customer Support: To respond to your enquiries, complaints and requests via live chat, email and other support channels available in English and Urdu.
• Fraud Prevention and Security: To detect, investigate and prevent fraudulent activity, money laundering, unauthorised account access and other prohibited conduct.
• Responsible Gambling: To implement and monitor responsible gambling tools you have activated, including deposit limits, self-exclusion and cooling-off periods.
• Legal Compliance: To comply with applicable legal obligations, including regulatory reporting, tax obligations and law enforcement requests where required by law.
• Marketing Communications: Where you have provided explicit consent, to send you promotional communications about 8bte offers and features. You may withdraw consent at any time through your Account settings or by contacting support.

To the extent that data protection laws require 8bte to identify a legal basis for each category of processing, we rely on the following grounds:

• Contract Performance: Processing necessary for the performance of the contract between you and 8bte — including account management, payment processing and service delivery.
• Legal Obligation: Processing required to comply with applicable legal and regulatory requirements, including KYC, AML obligations and regulatory reporting.
• Legitimate Interests: Processing carried out in pursuit of 8bte's legitimate business interests, including fraud prevention, platform security, product improvement and responsible gambling monitoring, where such interests are not overridden by your data rights.
• Consent: Processing based on your freely given, specific, informed and unambiguous consent — in particular, direct marketing communications. You retain the right to withdraw consent at any time without detriment to your use of the Platform.

8bte does not sell, rent or commercially transfer your Personal Data to third parties. We may, however, share your Personal Data in the following limited circumstances:

• Service Providers: Trusted third-party vendors and processors engaged by 8bte to assist in platform operations — including payment processors, KYC verification providers, fraud detection services, cloud hosting providers, analytics providers and customer support platforms. These providers are bound by data processing agreements and may only process your data for purposes specified by 8bte.
• Game Content and Technology Partners: Game content providers whose products are offered on the Platform may receive limited technical data (such as session identifiers) necessary to deliver the gaming experience. They are not permitted to use this data for their own marketing purposes.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, regulatory requirement or legitimate law enforcement request, 8bte may disclose Personal Data to relevant authorities. We will notify affected Users where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving 8bte, Personal Data held about Users may be transferred to the acquiring entity. Users will be notified of any such transfer and any material change to this Policy that results from it.

8bte retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active Account Data: Personal Data associated with an active Account is retained for the duration of the account relationship and for a reasonable period following account closure to fulfil legal, regulatory and dispute-resolution obligations.
• KYC and AML Records: Identity verification and transaction records are retained for the minimum period required by applicable anti-money-laundering regulations, which may typically be five (5) years or longer depending on the applicable jurisdiction.
• Transaction History: Financial transaction records, including deposit and withdrawal history, are retained for accounting, tax and regulatory compliance purposes.
• Marketing Data: Where consent has been given for marketing communications, related data is retained until consent is withdrawn or the account is closed, whichever is earlier.
• Support Communications: Chat logs and email correspondence may be retained for up to two (2) years for service quality and dispute-resolution purposes.

Upon expiry of applicable retention periods, Personal Data will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

8bte uses cookies and similar technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the Platform. They serve the following functions:

• Strictly Necessary Cookies: Required for the Platform to function correctly — including session management, authentication tokens and security features. These cannot be disabled without affecting Platform functionality.
• Performance and Analytics Cookies: Used to understand how users interact with the Platform — including pages visited, time spent and navigation paths. This data is aggregated and anonymised.
• Functional Cookies: Used to remember your preferences and settings, such as language preference and responsible gambling tool configurations.
• Marketing Cookies: Used to deliver relevant promotional communications to users who have consented to marketing. These may track browsing activity across sessions.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Where consent is required for non-essential cookies, we will obtain it through our cookie consent mechanism.

8bte implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• HTTPS/SSL encryption for all data transmitted between your device and the Platform;
• Secure password hashing and salting — we do not store plaintext passwords;
• Access controls limiting staff access to Personal Data on a need-to-know basis;
• Regular security assessments and vulnerability monitoring of the Platform infrastructure;
• Encrypted storage of sensitive Personal Data including financial and identity records;
• Fraud detection and anomaly monitoring systems operating continuously across all transactions.

As an online platform, the infrastructure and service providers used by 8bte may be located in jurisdictions outside of Pakistan and, in some instances, outside the jurisdiction in which we are licensed to operate. Where Personal Data is transferred to a third country, 8bte takes steps to ensure that appropriate safeguards are in place to protect your data, including the use of contractual obligations (such as standard data protection clauses) with recipient entities.

Users in Pakistan should be aware that their Personal Data may be transferred to and stored in countries whose data protection laws may differ from those applicable in Pakistan. By using the Platform, you acknowledge this possibility and consent to such transfers to the extent they are necessary for service delivery.

Subject to applicable data protection laws and any overriding legal obligations (such as AML record-keeping requirements), you have the following rights in relation to your Personal Data held by 8bte:

To exercise any of these rights, please contact us at [email protected] (plain text — not a clickable link). We will respond to verified requests within a reasonable timeframe, typically no longer than thirty (30) calendar days. In some cases, particularly where requests are complex, we may require additional time and will notify you accordingly.

Please note that certain rights may be limited where legal obligations — such as AML record-keeping requirements — require retention of data beyond a User's request for erasure. We will explain any such limitations when responding to your request.

The 8bte Platform is strictly intended for adults only. We do not knowingly collect Personal Data from any person under the age of eighteen (18), or the higher minimum age required by the applicable operator or license jurisdiction. If we become aware that Personal Data has been submitted by or on behalf of a minor, we will take immediate steps to delete that data and close the associated account.

8bte reserves the right to amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, platform features or our data processing practices. Material changes to this Policy will be communicated to registered Users via email or a prominent notification on the Platform prior to the changes taking effect, where reasonably practicable.

Your continued use of the Platform after any such amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Where a proposed change materially affects your rights under this Policy in a way that requires your consent, we will seek that consent before the change takes effect.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a privacy concern, please contact 8bte's support team through any of the channels below:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24/7 directly on the Platform
• Support Languages: English and Urdu
• Subject Line: Please include "Privacy Request" or "Data Rights Request" in your email subject to ensure prompt routing to the correct team